Fast, flexible financing through your vehicle logbook – only at Vimcape
Dedicated to guiding you through every step of your financial journey.
Customer Support & Loan Services
At Vimcape Capital, we believe that customer service is more than answering questions — it’s about building relationships, ensuring clarity, and giving our clients peace of mind. Whether you’re applying for an auto logbook loan, consolidating debt, or simply seeking advice, our team is here to serve you with speed, professionalism, and care.
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Personalized Support
Every customer’s financial journey is unique. We take time to understand your situation and provide tailored solutions.
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Quick Response Times
Loan processing and client requests are handled efficiently, ensuring you get answers without unnecessary delays.
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Transparent Guidance
We walk you through eligibility, documentation, and repayment terms with no hidden surprises.
Core Features of Our Service
Why Choose Our Customer Service?Fast Loan Processing
Holds these matters principles selection right some rejects.
Free Notifications
Receive SMS updates at every step of your loan journey, from application to repayment.
Flexible Repayment Options
Choose repayment schedules that work best for your income flow.
Security & Trust
Your documents, vehicle logbook, and information are handled with the highest confidentiality and care.
Special Offers for Customers
We continuously reward customer loyalty and offer seasonal benefits to make borrowing more affordable.-
Eligibility & Requirements
Applying for a loan with Vimcape is simple. To qualify, you generally need:
- To be at least 18 years of age.
- Proof of steady income or repayment ability.
- A valid Kenyan ID/Residency status.
- Supporting documents such as a vehicle logbook (for auto loans), payslip (for check-off loans), or business records (for SME loans).